Order or Chaos?
by: Hal Ethington date: 7.20.10
The three-ring binder was on the floor by his desk. I was there to help this store owner get control of his accounting, and in particular his Accounts Receivable. When I didn't find an aging report in the computer, I asked him where the AR detail was. That was when he leaned over, reached down to the floor, and grabbed the binder.
It has been years now, but I can still remember the flutter of scraps of paper as they fell to the floor. Handwritten notes, yellow stickies, folded pages-it was all there. All dirty from their resting place on the floor, and now being roughly gathered up, stuffed back into the book and handed to me to make sense of it all. There were years of un-billed receivables, sporadically reviewed, and all in the "over 120" column...
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Be the Cure
by: Buddy Peacock date: 7.20.10
Most of us are familiar with 2-footitis. It is a virtually incurable disease that every boat owner has. Within just a few years of purchasing a boat, every owner wishes he had a bigger or faster or better equipped vessel than the one he currently has.
2-footis is a gold mine of opportunities within your dealership. From parts and accessories to new boat sales, when your customers get the bigger and better bug, you diagnosis it and have the cure, you win...
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The Well Run Shop by: Hal Ethington: 7.20.10
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